If your website is unreachable or displaying an error, follow these diagnostic steps.

Initial Checks

  1. Check the Pro Cloudify Status Page for any ongoing incidents.
  2. Try accessing your site from a different network or device to rule out local issues.
  3. Clear your browser cache and DNS cache.

Common Error Codes

  1. 500 Internal Server Error — Check your error logs in the hosting panel for details. Common causes include .htaccess misconfigurations or PHP errors.
  2. 503 Service Unavailable — Your server may be temporarily overloaded. Check resource usage in your dashboard.
  3. 403 Forbidden — File permissions may be incorrect. Ensure files are set to 644 and directories to 755.
  4. 404 Not Found — The requested page doesn't exist. Check your URL and file paths.